Deflecting instead of answering.
The classic failure: you ask a question, it offers three menu options that don’t match, then asks “did that help?” Built to reduce support tickets rather than answer. Users learn within two exchanges to stop trying.
Phase 4 · Automate
AI Chatbots & Booking Systems
A trained assistant on your site that answers real questions, qualifies enquiries and books appointments at 3am — and knows when to stop and hand over to a person.
- From PKR 55K
- Live in 2–3 weeks
- AI usage billed at cost
AIXCONS Assistant● online · 9:04pm
Do you cover Essex?
Yes, we do. Want a call this week?
Thursday afternoon.
BookedThu · 2:00pm✓ Calendar + CRM updated
Works at 3am
Trained on your content
Hands over to a person
The real problem
Half Your Enquiries Arrive When Nobody’s There
Someone lands on your site at nine in the evening with a straightforward question — do you cover my area, roughly what does this cost, how soon could you start. Nobody’s there, so they fill in a form and wait, or more often they don’t bother and go to the next result.
Meanwhile your team spends a real part of every week answering the same twenty questions.
Both problems have one solution, and both get left alone because the available option was a chatbot that made things worse.
A good chatbot answers the question.
Most are built to avoid answering it.
The explainer
Six Things Chatbots Do Badly
Most of these are build decisions, not limitations of the technology.
Inventing specifics.
Language models will confidently state a price or availability that doesn’t exist. The fix is constraining the knowledge base so it answers from your actual content and says “let me get someone to confirm” when it doesn’t know.
Trapping people.
No visible route to a human is the fastest way to turn a warm enquiry into a bad review.
Pretending to be human.
It doesn’t work, and being caught costs more trust than being upfront.
Being treated as the whole solution.
A chatbot handles the routine. Phone and WhatsApp need to stay visible.
Handling things it shouldn’t.
Complaints, price negotiations, anything emotionally loaded. A well-built bot recognises them and escalates immediately.
Our position
We’d rather build something that answers eighty per cent of questions genuinely well and hands over cleanly on the rest.
How it works
How Projects Actually Run
- Step 01 of 05
Free audit and scope
We look at what exists, what’s working and what isn’t, then agree a written scope and fixed price before anything starts.
- Step 02 of 05
Plan and structure
The decisions that matter get made first — architecture, targeting or process mapping depending on the work.
- Step 03 of 05
Build or launch
Delivery, with everything documented as we go rather than at the end.
- Step 04 of 05
Test and verify
Checked properly before it goes live, not after someone reports a problem.
- Step 05 of 05
Measure and adjust
Reporting on what the work produced, with a call rather than just a document.
The standard
What’s Included
Trained on your actual content
Qualification logic before a person is involved
Calendar booking integration
CRM integration with source attribution
Clear human handoff with conversation history
Regular conversation review
AI usage billed at cost
Is this you?
You’re Probably the Right Fit If
- 01Your team answers the same questions every week
- 02Enquiries arrive overnight and wait until morning
- 03Qualifying enquiries takes real staff time
- 04You want bookings without the back-and-forth
- 05Your services are documented well enough to train on
- Sounds like you?Get a Free Automation Audit
Not right yet if
Your services aren’t documented anywhere, or you get five enquiries a month.
Where this fits
Automate Is Phase Four of Four
Phase04of 04Automate
This phase amplifies whatever it’s built on.
A clean process gets faster; a messy one gets messier at speed. It depends most on phase three, because automation needs structured, consistent data. If your systems are already in good shape, you can start here.
Published openly
What It Costs
AI Assistants & Workflow Automation
Swipe to compare
| Feature | Essential | GrowthMost Popular | Advanced | Custom |
|---|---|---|---|---|
| Setup | PKR 55K | PKR 125K | PKR 250K | FromPKR 450K |
| Knowledge base | Up to 30 answers | Up to 100 | Unlimited | Unlimited |
Monitoring and tuning PKR 15K–40K/month. AI usage billed at cost.
Monitoring PKR 15K–40K/month.
01Will it annoy my customers?
Only if built to deflect. Ours answer properly and hand over the moment they can’t, with history attached.
02Can it handle Urdu as well as English?
Yes. Language handling is part of the configuration, and for most businesses here supporting both matters.
03What if it gives wrong information?
It’s constrained to your content and configured to defer rather than guess. We test adversarially before launch.
04What does it cost to run?
Usually a few thousand rupees a month depending on volume, billed at cost with no markup.
05Is our data safe?
Your data stays in your accounts. We’ll tell you exactly which provider processes what before anything is built.
06Can it book appointments?
Yes, from the Growth tier — connected to your calendar, with qualification first.
07Can it work on WhatsApp?
Where the platform allows, yes. We’ll confirm what’s achievable during the audit.
08How long does it take to build?
Two to three weeks. Most of that is building and testing the knowledge base.
Get started
Find Out What’s Worth Automating
Get a free automation audit. We’ll look at the questions your team answers every week and tell you what a chatbot could handle, and what should stay with a person.
- Based in Lahore, Pakistan
- +92 334 6688770
- Mon–Fri, 2pm–10pm