Case study · XCONS UK team

OSO Clinic

A healthcare and aesthetics website for a London clinic

  • Build
  • Grow
  • Convert
  • Automate
Client
OSO Clinic, London
Timeline
2025
Industry
Healthcare & aesthetics
From our UK team

This project was delivered by XCONS Solutions Ltd, our sister company in the UK. XCONS Pakistan works to the same process, with the same tools and the same standards. Any figures are in pounds sterling. Read the original on the UK site

Overview

A healthcare and aesthetics website for a London clinic

A London doctor-led aesthetics and IV therapy clinic with a dated, thin portfolio-style site.

It was rebuilt from scratch as a full clinic website: custom design, a new structure and content, a page for every service, and SEO built in.

  • Website redesign
  • Custom WordPress design
  • Information architecture
  • Content creation
  • SEO structure and content
  • Service pages
Before the rebuild

Three problems

A portfolio, not a clinic site

The site was built like a portfolio rather than a place to choose and book a treatment.

Dated and thin

A few pages with little for a patient to read or trust.

It didn’t answer the questions

Patients need answers before they book, and the site didn’t give them.

A patient’s path

Four steps the site is designed around

  1. Step 01 of 04

    Find a treatment

    Browse by treatment or by the concern they want to fix.

  2. Step 02 of 04

    Understand it

    A plain-language explanation of what it is and who it suits.

  3. Step 03 of 04

    Check the details

    Pricing, process and FAQs in one place.

  4. Step 04 of 04

    Book a free consultation

    Booking routes on every page.

What every service page holds

Nine elements, on every treatment page

  • A plain-language introduction
  • Who the treatment suits
  • Treatment areas
  • An at-a-glance panel
  • The process
  • Before and after
  • FAQs
  • Related treatments
  • A booking call to action
What we rebuilt

Nine parts of a complete clinic website

Custom design

A bespoke look for the clinic.

Clinic-wide structure

A new information architecture.

A page for each service

Over sixty pages, one per treatment.

A Conditions page

Browse by concern rather than by treatment name.

Clear London pricing

Prices published where patients look for them.

Process and aftercare

What to expect before, during and after.

Mobile, group and bridal pages

Pages for the ways people actually book.

Trust pages

The pages that reassure a first-time patient.

Multiple booking routes

Online booking, WhatsApp chat and an appointment form.

Under the hood

Search foundations and booking

Search foundations

Yoast titles, descriptions, canonicals, a sitemap and a robots file.

Structured data

Markup so search engines understand the clinic and its treatments.

Booking routes

Pabau online booking, WhatsApp chat, an appointment form and a Google reviews widget.

Measurement

Google Tag Manager and Site Kit.

The approach

How the growth system was applied (Build, Grow)

  1. Grow

    Review and planning

    Review the existing site and plan the new one.

  2. Grow

    Structure and keywords

    Decide the structure and the search terms each page should target.

  3. Build

    Custom design

    A custom UI/UX design for the clinic.

  4. Build

    WordPress build and content

    Build the site in WordPress and write the content.

  5. Grow

    On-page SEO and launch

    On-page SEO, structured data and launch.

Results

Results and what’s next

60+Pages, one for each treatment

The site went from a few-page portfolio to a complete, SEO-built clinic website. The clinic has kept adding treatments, pages and blog posts since delivery.

“From a few-page portfolio site to a complete, SEO-built clinic website.”

OSO Clinic

What's next

The clinic continues to add treatments, pages and blog posts on the foundation we built.

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